Nationally Recognised Mental Health Support Training for First Responders
Welcome to the Nationally Recognised Course in Mental Health Support for First Responders, a program uniquely designed to build resilience and provide practical strategies for addressing the mental health impacts of crisis response. Delivered in Wallan and across regional northern Victoria, this course equips participants with the skills and knowledge to make a meaningful difference in their community.
While the course focuses on first responders, it’s suitable for anyone looking to deepen their understanding of mental health challenges and support strategies. So, what does it mean to be a first responder? Often associated with emergency professionals, the reality is that anyone can be a first responder. Whether you’re a bystander offering support in those critical first moments or a professional on the scene, this course empowers you with the tools to act confidently and compassionately.
This streamlined and time-efficient short course provides a practical solution for individuals and workplaces seeking to enhance mental health awareness and response capabilities. Designed to fit into busy schedules, it delivers essential knowledge without overwhelming time commitments, making it an accessible option for all.
Participants will learn how to identify signs and symptoms of mental health concerns and respond appropriately to provide support until professional help arrives. Whether in a workplace, community setting, or emergency scene, this training ensures you’re prepared to take meaningful action when it matters most.
Enrol today and join a community of compassionate first responders ready to positively impact mental health in any situation.
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The following units will be included in your certificate:
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support for first responders
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This course can be delivered/assessed in the workplace or at facility organised by the training provider.
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Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Face-to-Face Face to Face contact time of at least 6 Hours
Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins
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An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
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Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
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This certificate does not require renewal.
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
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Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 - Provide Support for a mental health concern
Scenario 2 - Provide Support for a mental health crisis
Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.